TERMS AND CONDITIONS
The following terms and conditions will apply when purchasing our product online. The online terms and conditions must be read as it applies to the use of our website www.spintechs.co.za,
Goods and Pricing
All goods displayed on our website are subject to availability. If any goods ordered are not immediately available or are not available, we will inform you as soon as possible. Goods are ONLY available for delivery within the borders of South Africa.
The stated prices on our website are in South African Rand and are only valid and effective in South Africa.
We have made every effort to accurately display the goods specifically in accordance with their colour, description and price, however note that the colours that you see will depend on the device which you are using to access our website and we cannot guarantee that the goods will be a 100% replication as seen on our Website.
Your transaction will only be completed and will you become the owner of the goods, upon delivery or collections of the purchased goods, which after you will accept all risk and take full responsibility for the purchased goods. We reserve the right to not process an order or to cancel an existing order with good reason.
Free delivery. Delivery of our goods will take approximately 3 (three) and 10 (TEN) working days. You will be informed of all additional charges beforehand. For queries and/or questions pertaining to our delivery, please contact the contact centre.
Spintechs® (Pty) Ltd will make use of a door to door Courier. We will deliver within the hours 09h00 and 17h00 from Monday to Friday (excluding public holidays) and we only deliver within the borders of South Africa. We cannot always guarantee the delivery of your goods within the specified time, as certain factors, including availability of the goods may have an impact on the time period. Should there be a delay in the delivery of your goods, we will inform you thereof at soonest. On delivery of your order, you will receive a delivery note.
You need to ensure that we can access the place of delivery and that you clear the space for the goods before we deliver.
The delivery crew is not permitted to move or take away any of your unwanted items. It is your responsibility to remove all items of value from the delivery site and that your pets and small children are secured in a safe location away from the delivery site. We do not take responsibility for any items claimed to be missing or any breakages during or following a delivery.
Please ensure that yourself or your authorised representative is available at the delivery address. If you wish that another person accepts delivery of the goods at the delivery address, we will require that you inform us thereof. Upon delivery, we will require that you or your authorised representative sign for the goods, write down your or their name and produce an original ID or driver’s licence. This is to confirm that the goods have been received. If no one is present at the delivery address to accept delivery, we will contact you to arrange an alternative time, however an additional delivery charges will be applicable. Should we not be able to deliver the goods to you after three attempts, or should we deem it appropriate under the circumstances, we reserve the right to cancel your order, deduct charges incurred in respect of the failed deliveries and/or any storage fees and refund the balance due to you.
It is your responsibility to inspect the goods when they are delivered to you. If you are satisfied that the goods are in good condition and not damaged, you or your representative must sign the delivery slip, which will be proof that the goods have been delivered in a good, undamaged condition. If the goods are damaged in any way, you must note the damage on the delivery slip, notify us immediately and not accept delivery of the goods. Should you not indicate any damage on the delivery slip, we are entitled to regard the goods as if they were in good condition and not damaged when delivered to you.
We have outsourced all delivery services and we will not be liable for any damage suffered or any losses incurred arising out of any act or omission by the deliverer, its directors, employees, sub-contractors, agents or representatives.
There is a responsibility on the Customer to report any damage/defects or non-satisfaction with the product upon collection or delivery. The relevant legislation will be applicable in any event.
When submitting your order, you warrant that you are authorised to use the card and that there are sufficient funds to pay for the order. You consent to our use of the services of reputable and secure third-party payment service provider in order to process credit card transactions and acknowledge that doing so necessitates the disclosure of your credit card information when you make a purchase.
If you are paying with your credit card the total cost of the order will immediately be debited to your account.
As the owner and operator of www.spintechs.co.za, Spintechs® (Pty) Ltd may need to collect, store and use information about our Customers. We recognize the importance of protecting your personal information and respect the privacy of the users of our site. For purposes of this policy, the terms “personally identifiable information” and “personal information” refers to all information about you as an identifiable individual, such as your name, e-mail address, phone numbers, information provided by you when filling in forms or surveys on our site and, details of your visits to our site.
The terms and conditions are binding and enforceable on all persons registering on our website.
By using our website and registering on the website, you acknowledge that you have read and understand the terms and conditions.
All contents of the website are protected by the governing law of the Republic of South Africa. All content including website and or remain the property of Spintechs® (Pty) Ltd.
The user agrees that the use of this website or mobisite is at the users own risk. Spintechs® (Pty) Ltd, its owners, directors, employees, officials, agents and/or representatives shall not be liable for any loss or damage, whether directly or indirectly or any expenses of any nature whatsoever, which may be suffered by the user, which arises directly or indirectly from the website.
You will indemnify Spintechs® (Pty) Ltd, its owners, directors, employees, officials, agents, representatives, and keep them fully indemnified, from and against any loss or damage suffered or liability incurred in respect of any third party, which arises from your use of the website and/or mobisite.
Use of Personally Identifiable Information
You may choose to provide us with personal information when visiting our site. For example, if you decide to complete a user registration form or complete an online survey, you may be asked to provide certain information such as your contact information – name, email address, mailing address, and telephone number. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information. All personal information will not be provided to any third party without the consent of the user except in the event that Spintechs® (Pty) Ltd is obliged by applicable law. Spintechs® (Pty) Ltd will not be responsible or liable for any damages suffered as a result of any negligence of the user by disclosing personal information to any third parties.
Communications to Serve You
If you have elected to provide us with your contact information, e.g. by registering at this site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning this site or contact you regarding your customer service requests or your order. For example, all registered users may receive a welcoming email to confirm their registration. We may also contact you to respond to product questions or concerns that you may express. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that we offer our customers.
We may use your personal information to provide you with customized service and use of this site. For example, we may suggest new products that would be of particular interest to you, inform you of events or Spintechs® promotions.
Technologies that allow us to customize your experience on this site:
We use various technologies to collect information about your visit to this site and to enhance and customize your experience on this site. For example, we may collect the numerical Internet Protocol (IP) address identifying your computer or device which may indicate your geographic location. In some instances, we may use these technologies in combination with the personal information you provide on this site. These technologies may provide a variety of information such as whether you have visited this site before. Each technology is explained below.
Web Beacons and Tracking Links
Web beacons (also called clear gifs and pixel tags), tracking links and/or similar technology consist of a few lines of code and are embedded on the pages of this site. They are often used in combination with cookies and are often not visible to the user of this site. Web beacons may relay information to third parties such as our service providers and may be used in order to track customer response to certain advertising, to better target interactive advertising and to enhance customer support and usability. If you reject our cookies (see “Cookies” Section below), you will prevent Web beacons from relaying this information about you and may limit your use of some of the features of this site.
Browser cookies are bits of text that are placed on your computer’s hard drive when you visit this site. Flash cookies are similar to browser cookies except that they can store data more complex than simple text and are stored in your browser rather than on your hard drive.
You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, cookies. If you reject our cookies, you may still use this site, but you may be limited in the use of some of its features.
Third Party Web Analytics Services
We may use third party web analytics services on this site or our mobile applications, such as those of Adobe site Catalyst and/or Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the site. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website. You may deactivate the ability of these analytics services to analyze your browsing activities on this site. To exercise your choice with respect to their collection of information on this site:
• To disable the Google Analytics cookie and any other third party web analytics service provider cookies, some browsers indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis.
The information we share and with whom we share it:
We will not provide your personal information to third parties for their use in marketing their products or services to you without your consent, except as described in the “Business Transfers” Section below. In addition, we do not sell or otherwise disclose personal information about visitors of this site except as described below.
In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.
As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personal information on this site you agree that your data may be transferred to such parties in these circumstances. You may choose not to have your information transferred as a business asset by contacting us as described in the “Customer’s Choice” Section.
Compliance with Law and Fraud Protection
We may disclose any information we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when we believe, in our sole discretion, disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.
If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to this site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties. This site is not responsible for, and disclaims all liability for, any use of the information you choose to provide to such third parties.
If you are under eighteen years of age, you may browse this site. However, you may not provide personal information to us. This site is not directed to minors under the age of eighteen and we do not knowingly collect personal information from minors under the age of eighteen on this site. If we become aware that we have inadvertently received personal information from a visitor under the age of eighteen on this site, we will delete the information from our records.
How We Protect Personal Information
We apply a number of security measures in accordance with industry standards to ensure the security of your personal information. Your personal information will be stored at facilities located across the world and not necessarily within the Republic of South Africa. If you have any questions about the security of this site please email them to: Dalean@spintechs.co.za
Third Party Links
We will take reasonable steps to create an accurate record of any personal information you have submitted through this site. However, we do not assume responsibility for confirming the ongoing accuracy of your personal information.
Updating Your Information
Please keep your information up to date to ensure that we can service you properly.
To update your information simply send an email to: Dalean@spintechs.co.za with the new details.
Questions, Queries and/or Comments
We’ve gone to great lengths to make your Spintechs® experience a pleasurable one and to respect your privacy. If you have any questions, comments and or queries pertaining to our privacy practices, please contact us by e-mail at: Dalean@spintechs.co.za
In the event of registration each user must provide a username and a password. To enable this process each user must provide certain personal information. The above username and password will only be used for the purpose of the website and or mobi site and will not be disclosed to any third parties.
The user agrees to the above and warrant that the said username and password will not be disclosed to any third parties. In the event that the user is aware of any fraudulent transactions, Spintechs® (Pty) Ltd must be informed with immediate effect.
By using the website and or mobi site you warrant that you are 18 years of age or older and that you are full legal capacity. If you are under 18 years of age or not legally permitted to enter into a binding agreement, then you may use the website only with the involvement and supervision of your parents and or legal guardian.
Availability of services
Spintechs® (Pty) Ltd will make reasonable endeavors to maintain the availability of the website and or mobi site except during maintenance periods and may discontinue the website and or mobi site with or without notice to you. Spintechs® (Pty) Ltd may terminate, suspend or modify the website and or mobi site with or without notice to you.
All contents of the website and or mobi site including all material, images, video clips, trade names, trademarks, advertisements, data, text, lay out, designs which are displayed on the website and or mobi site are protected by law, including but not limited to copyright and trade mark law. All use of the website and or mobi site is prohibited unless authorized in terms of the terms and conditions or by law.
The terms and conditions and or any dispute arising with the terms and conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa.
The terms and conditions constitute the entire agreement between Spintechs® (Pty) Ltd and you. No deletion, addition, variation or cancellation of this terms and conditions will be of any force or effect unless it is in writing and accepted by or on behalf of the parties hereto.
Spintechs® (Pty) Ltd will accept notice of any legal process in connection with these terms and conditions at Spinetchs® (Pty) Ltd